Part-Time Guest Experience Ambassador

Bass Pro, LLC; Cary (NC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Cary, NC is seeking a friendly Greeter to welcome guests and support front-end operations. You will engage customers with a prompt, helpful attitude and promote store programs while maintaining brand standards.

The role emphasizes excellent communication, organization, and reliability in a busy retail environment. Part-time schedule, with focus on customer-facing responsibilities and promotional activities.

Qualifications

• Minimum degree required: High School Diploma or Equivalent.
• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Greets all customers as they enter the store in a friendly and outgoing manner.
• Actively promoting programs including CLUB Membership, VOC and In-Store Pickup.
• Modeling our brand standard for customer service with professional image and dress code.
• Checks in all customers’ merchandise for return.
• Checks in all Vendor representatives, completing visitor log information and badges.
• Informs customers of events, sales, promotions and provides promotional materials.
• Keeps entryway and surrounding work area clean, tidy and safe.
• Assists facilitation of customer check-in of firearms/weapons per SOP; greeters should not handle firearms.
• All other duties as assigned.

Skills

Excellent organization

Customer service experience

Excellent verbal communication

Excellent written communication

Adaptability

Self-motivation

Education

High School Diploma or equivalent

Job description

Bass Pro Shops in Cary, NC is seeking a friendly Greeter to welcome guests and support front-end operations. You will engage customers with a prompt, helpful attitude and promote store programs while maintaining brand standards.

The role emphasizes excellent communication, organization, and reliability in a busy retail environment. Part-time schedule, with focus on customer-facing responsibilities and promotional activities.