Part-Time Front Office Patient Care Coordinator (Bilingual)

Chicago ENT - Advanced Center for Specialty Care; Chicago (IL); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical/dental benefits

Life and disability coverage

Vision benefits

401(k) plan with match

Vacation time

Weekends off

Job summary

Chicago ENT - Advanced Center for Specialty Care is seeking a Part-time Front Office Patient Care Coordinator to join the busy Chicago clinic. The 20-hour-per-week role focuses on welcoming patients, registering, check-in/out, collecting payments, and entering forms in the EMR, providing an organized and friendly front desk experience.

You will collaborate with providers, medical assistants, and scheduling staff to maintain smooth patient flow, handle referrals and communications, and support

Qualifications

• High school diploma or equivalent.
• Bilingual English and Spanish (speaking, writing, and comprehension).
• Must be able to type a minimum of 30 words per minute with 90% or greater accuracy.

Responsibilities

• Welcome patients and visitors in a courteous and professional manner.
• Register patients and verify demographic and insurance information for ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.
• Collect copayments, outstanding balances, and any required patient documentation.
• Check patients in and out and ensure all follow-up appointments, testing, and referrals are scheduled before the patient leaves the office.
• Review provider schedules in advance to ensure accuracy and readiness for clinic, including verifying insurance eligibility and documenting information needed to support treatment planning.
• Monitor and complete tasks assigned to Front Desk work queues in the EMR.
• Respond professionally to patient and provider inquiries via telephone, email, SMS, and EHR systems.

Skills

Bilingual English/Spanish

Typing 30 wpm

Education

High school diploma or equivalent

Job description

Chicago ENT - Advanced Center for Specialty Care is seeking a Part-time Front Office Patient Care Coordinator to join the busy Chicago clinic. The 20-hour-per-week role focuses on welcoming patients, registering, check-in/out, collecting payments, and entering forms in the EMR, providing an organized and friendly front desk experience.

You will collaborate with providers, medical assistants, and scheduling staff to maintain smooth patient flow, handle referrals and communications, and support