Part-Time Front Office Coordinator - Hackensack, NJ

Cq-Partners; Hackensack (NJ); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid Holidays

Paid time off

AFLAC

Retirement plan after a year

Training and growth opportunities

Job summary

Northeast Occupational Audiology Associates seeks a part-time front office coordinator for our Hackensack, NJ practice. The role is 30 hours per week with some flexibility and potential to move to full-time later.

Responsibilities include greeting patients, scheduling, patient record upkeep in the EMR, insurance verification, and light marketing support. Strong MS Office, Adobe, and Google Docs skills are required; prior medical office experience is preferred.

Qualifications

• Strong computer skills with MS Suite, Adobe, and Google Docs.
• Great verbal and written communication skills.
• Ability to multi-task, prioritize tasks and work independently.
• High school diploma or GED required.

Responsibilities

• Greet patients in person and by phone; schedule appointments and answer questions.
• Follow up on prospective patients via calls, emails, and brochures.
• Maintain and update patient paperwork and files in the EMR system.
• Verify insurance eligibility and benefits; manage payments and receipts.
• Oversee office inventory, supplies, and shipping/receiving of merchandise.
• Assist owner with outreach events and some marketing tasks.

Skills

Computer skills

MS Office

Adobe

Google Docs

Communication skills

Multi-tasking

Independent work

Education

High school diploma or GED

Tools

EMR system

Job description

Since 2006, the professionals at Northeast Occupational Audiology Associates have been dedicated to client-centered hearing care. We seek to answer why you are experiencing hearing difficulties. We then work to develop strategies for you to hear better.

We are seeking a part-time front office coordinator for our practice in Hackensack, NJ. The position is 30 hours a week (some flexibility). This position can lead to full-time in a year or so.

Job requirements are:

• Greet patients in person and by phone, answering questions, scheduling appointments and providing a high level of customer service. Checks voicemail and email messages.
• Follows up on prospective patients with phone calls, emails, brochures, etc.
• Maintains and keeps patient paperwork updated
• Updates patient files in the electronic medical record system with pertinent patient information, referral sources, insurance information, hearing aid information and electronic filing of all pertinent patient records
• Maintains hearing aid database with current serial numbers, warranty end dates, sizing, etc.
• Maintains provider applications and credentialing information for participating health plans
• Take payments, record payments, and reconcile at end of day.
• Orders office supplies and oversee overall clinic inventory; oversee shipping and receiving of merchandise as needed.
• Enters merchandise into electronic medical records system
• Maintains patient confidentiality as per HIPPA laws
• Opens and closes the office according to protocol
• Verify insurance eligibility and benefits.
• Some marketing assistance, contacting patients, assisting owner with outreach events.

Qualification:

• Strong computer skills, advanced knowledge of MS Suite, Adobe, Google Doc’s.
• Prior medical office experience.
• Great communication skills both verbal and written.
• Ability to multi-task, prioritize tasks.
• Can work well independently.
• High school diploma or GED required.

Benefits:

• Paid Holidays, Paid time off.
• AFLAC
• Retirement plan after a year.
• Training and growth opportunities.