Hearing & Instrument Specialist - Paramus

ENT and Allergy Associates LLP; Paramus (NJ); On-site; USD 50,000 - 76,000; Full time

Benefits offered by this job

Lucrative bonus program

Generous PTO

Health/dental/vision/life insurance

401(k)

Licensing fee reimbursement

Opportunity for clinical research

Job summary

ENT and Allergy Associates LLP in Paramus is seeking a self-motivated and friendly full-time licensed Hearing Aid Dispenser. In this role, you will assist in fitting and programming hearing aids, provide patient education, and maintain organized patient records.

The ideal candidate possesses a NY Hearing Aid Dispensing License and has strong communication skills. Benefits include a lucrative bonus program, generous PTO, health insurance, and licensing fee reimbursement.

Qualifications

• Self-motivated and people-friendly individual.
• Ability to provide patient education on hearing aid use.
• Professional appearance and efficient working style.

Responsibilities

• Assist in fitting and programming hearing aids.
• Maintain organized patient records.
• Communicate with audiologists regarding patient updates.
• Perform infection control duties.

Skills

Team player

Detail oriented

Strong written and verbal communication skills

Knowledge of electronic medical record systems

Familiarity with billing and coding

Education

Active NY Hearing Aid Dispensing License

Job description

Job Description

ENT and Allergy Associates, New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self‑motivated, people‑friendly full‑time licensed Hearing Aid Dispenser for our Paramus office.

Salary: $50,000-$76,000/year

Essential Duties and Responsibilities

• Patient Care: Assist in fitting and programming hearing aids for optimal performance, comfort, and sound quality; provide basic patient education on hearing aid use, care, and maintenance; address patient inquiries and concerns; assist in scheduling and conducting follow‑up appointments, including basic troubleshooting, routine adjustments, and cleanings; make follow‑up calls to ensure satisfaction with hearing devices.
• Administrative and Equipment Maintenance: Maintain organized patient records; handle packaging and mailing earmold orders, device repairs, and manufacturer/lab returns; maintain inventories of supplies and loaner devices.
• Support for Audiologists: Communicate with audiologists regarding updates on orders, insurance verifications, or prior authorizations; assist in completion of clinical appointments as needed.
• General Duties: Perform infection control duties; perform other duties as assigned.

Qualifications and Skills

• Team player; able to develop relationships with patients.
• Detail oriented; work efficiently; neat, professional appearance.
• Strong written and verbal communication skills; cheerful attitude.
• Knowledge of electronic medical record system and word processing software.
• Familiarity with billing and coding; ability to interact professionally at all times with patients, physicians, and team members.

Requirements

• Active NY Hearing Aid Dispensing License.

Benefits

• Lucrative bonus program; generous PTO (vacation, sick and personal days); paid holidays; health/dental/vision/life insurance; 401(k); licensing fee reimbursement; opportunity for clinical research.

Equal Opportunity Employer

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.