Part- Time Front Office

Family Medical Center of Hastings; Hastings (NE); On-site; USD 28,000 - 36,000; Full time

Job summary

Family Medical Center of Hastings is seeking a friendly front desk administrator to greet patients, answer calls, schedule visits and process payments in a fast-paced clinic.

The ideal candidate will communicate clearly, maintain accurate records and use a computer system and EMR to document patient messages, verify demographics and insurance, and help keep the office organized.

Teamwork with providers and staff to ensure smooth patient flow is essential.

Qualifications

• Greet patients and manage front-desk activities.
• Maintain accurate patient records and notes.
• Operate computer systems and EMR for documentation.

Responsibilities

• Greet patients with a pleasant personality and assist arrivals/departures.
• Answer and direct all incoming phone calls and schedule appointments.
• Accept payments and coordinate with the business office for referrals and insurance.

Skills

Patient communication

Record keeping

EMR computer skills

Education

High School Diploma or GED

Job description

Description

SUMMARY OF POSITION

Greet patients with a pleasant personality, manage phones, schedule appointments, document, and chart management, collect payments and manage referrals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and make patients feel comfortable being here


• Assist nurse with patient arrivals and departures


• Answer and direct all incoming phone calls


• Document messages regarding patient care in our Electronic Medical Record (EMR) for our providers and clinical team


• Schedule appointments using computerized system


• Accept payments


• Coordinate handling of accounts with the Business office as needed


• Verify and update patient demographics and insurance coverage


• Manage the flow of medical records, patient charts and other documents


• Generate and manage appointment listings and reports


• Help patients with follow-up appointments, referrals, scheduling testing in other locations and any other assistance the patient needs


• Assist in keeping the office efficient, clean and organized

To perform this job successfully, an individual must be able to perform each of the above listed essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS

• Communicate with patients and others


• Ability to maintain accurate records and attention to detail


• Essential computer skills are necessary

Requirements

QUALIFICATIONS

Minimum education: High School Diploma/ GED