Part-Time Front End Leader — Drive CSAT & Sales

Five Below, Inc.; Hoover (AL); On-site; USD 13,069 - 18,614; Part time

Benefits offered by this job

Health coverage

Financial wellness support

Personal wellness programs

Job summary

Five Below, Inc. is hiring an Interim Support Lead in Hoover, AL. This role is crucial for directing Front End operations and ensuring a WOW customer experience through effective team leadership.

The ideal candidate will have management experience, excellent communication skills, and a strong ability to multitask. Join us and help create an energetic and fun workplace as you lead the team in upholding our values and achieving high customer satisfaction.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to maintain composure under pressure.

Responsibilities

• Ensure associates are providing excellent customer service.
• Responsible for achieving CSAT score goals.
• Lead Front End Operations and training staff.

Skills

Customer Service

Organization

Productivity

Ability to multi-task

Professionalism

Education

High School Graduate

College experience preferred

Job description

Five Below, Inc. is hiring an Interim Support Lead in Hoover, AL. This role is crucial for directing Front End operations and ensuring a WOW customer experience through effective team leadership.

The ideal candidate will have management experience, excellent communication skills, and a strong ability to multitask. Join us and help create an energetic and fun workplace as you lead the team in upholding our values and achieving high customer satisfaction.