Part-Time Front End Leader — Customer Service Excellence

Food Lion; Norfolk (VA); Sur place; USD 21 000 - 23 000; Plein temps

Résumé du poste

Food Lion in Norfolk, VA seeks a Front End Associate to provide fast, friendly service and support the Customer Service Manager in maintaining standards and maximizing sales through excellent customer service.

Responsibilities include greeting customers by name, operating the front-end with accuracy, handling cash and transactions, keeping the MVP savings kiosk functioning, maintaining a neat work area, and assisting with surge plans while always following store policies and safety guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements for specific job functions.
• Must meet physical requirements with or without accommodations.

Responsabilités

• Greet customers; provide prompt, accurate, friendly service.
• Maintain a neat and clean front-end area and ensure proper presentation.
• Operate cash register and handle transactions accurately.
• Communicate cash variances to the supervisor as required.
• Keep knowledge of front-end procedures, reports, deposits, and related services.
• Ensure MVP savings center KIOSK is functional and stocked.
• Perform duties as sales associate or lead as needed per surge plan guidelines.
• Adhere to all company policies and safety guidelines.

Connaissances

Customer service

Communication

Multi-tasking

Cash handling

Age requirement

Physical ability

Formation

High school diploma or equivalent

Outils

Cash register system

Description du poste

Food Lion in Norfolk, VA seeks a Front End Associate to provide fast, friendly service and support the Customer Service Manager in maintaining standards and maximizing sales through excellent customer service.

Responsibilities include greeting customers by name, operating the front-end with accuracy, handling cash and transactions, keeping the MVP savings kiosk functioning, maintaining a neat work area, and assisting with surge plans while always following store policies and safety guidelines.