Part-Time Front End Leader - Customer Service

Food Lion; Garner (IA); On-site; USD 26,000 - 32,000; Full time

Job summary

Food Lion is seeking a Front End Associate to provide fast, friendly service and support the Customer Service Manager in maintaining standards. You will help maximize sales through excellent customer service and ensure front-end procedures are followed.

The role emphasizes prompt service, accurate cash handling, and proper presentation of the front end area, with opportunities to cover cashier duties as needed.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure the MVP savings center KIOSK is filled with paper and properly working.
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines.

Skills

Effective communication

Customer service

Willingness to learn

Cashier duties

Education

High school diploma

Tools

POS systems

Job description

Food Lion is seeking a Front End Associate to provide fast, friendly service and support the Customer Service Manager in maintaining standards. You will help maximize sales through excellent customer service and ensure front-end procedures are followed.

The role emphasizes prompt service, accurate cash handling, and proper presentation of the front end area, with opportunities to cover cashier duties as needed.