Part-Time Front End Customer Lead

Food Lion; Hampton (VA); On-site; USD 16,531 - 20,664; Full time

Job summary

Food Lion in Hampton, VA seeks a front-end associate to deliver fast, friendly service and maintain front-end standards. You will help customers, process transactions, bag groceries, and support the Customer Service Manager.

This role requires willingness to learn multiple tasks, meet age and physical requirements, and keep work areas neat while following cash handling procedures and store policies.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Scan customers' order and handle the payment transaction per standard practice.
• Follow procedures for refunds and error correction and maintain cash control.
• Identify customers needing assistance and offer to take the customer's order to their car including Food Lion To-Go orders if applicable.
• Perform the task of cashier when scheduled or as needed per the surge plan guidelines.

Skills

Effective communication

Customer service

Willingness to learn multiple tasks

Technical requirements of cashier and

Minimum age requirement compliance

Physical requirements

Education

High school graduate or equivalent

Job description

Food Lion in Hampton, VA seeks a front-end associate to deliver fast, friendly service and maintain front-end standards. You will help customers, process transactions, bag groceries, and support the Customer Service Manager.

This role requires willingness to learn multiple tasks, meet age and physical requirements, and keep work areas neat while following cash handling procedures and store policies.