Part-Time Front End Leader: Customer Service Pro

Food Lion; Newport News (VA); On-site; USD 16,531 - 20,664; Full time

Job summary

Food Lion is seeking a Front End Customer Service Associate to provide fast, easy, flexible and friendly service to customers. You will assist the Customer Service Manager in maintaining front end standards and maximizing sales through excellent service.

Responsibilities include greeting customers, handling cashier duties, ensuring clean front end areas, and following company guidelines. The role requires effective communication, a neat appearance, and the ability to perform multiple tasks

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center functions; must meet minimum age requirements."

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name when possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure the MVP savings center KIOSK is filled with paper and functioning properly.
• Perform the task of sales associate when scheduled or as needed per surge plan guidelines.
• Wear the Food Lion uniform with name badge and maintain a neat appearance.
• Observe and correct unsafe conditions and report issues to management.

Skills

Effective communication

Customer service

Multi-tasking

Cashier knowledge

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion is seeking a Front End Customer Service Associate to provide fast, easy, flexible and friendly service to customers. You will assist the Customer Service Manager in maintaining front end standards and maximizing sales through excellent service.

Responsibilities include greeting customers, handling cashier duties, ensuring clean front end areas, and following company guidelines. The role requires effective communication, a neat appearance, and the ability to perform multiple tasks