Part-Time Front End Leader — Customer Service

Food Lion; Northern (KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Food Lion is hiring a Front End Associate to provide fast, friendly service and support the Customer Service Manager in meeting store standards. You will greet customers, scan orders, handle payments, bag groceries, and help with Go-To orders when scheduled.

The role requires good communication, reliability and the ability to learn multiple tasks. Physical effort includes standing most of the day and lifting up to 50 lbs as needed.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Scan customers' order and handles the payment transaction, per standard practice
• Perform the task of cashier when scheduled or as needed per the surge plan guidelines
• Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
• Ensure check stands are supplied with proper bags, register receipt paper and restocks cigarette drawers at each check lane

Skills

Effective communication

Customer service skills

Learn multiple tasks

Cash handling

Education

High school diploma or equivalent

Job description

Food Lion is hiring a Front End Associate to provide fast, friendly service and support the Customer Service Manager in meeting store standards. You will greet customers, scan orders, handle payments, bag groceries, and help with Go-To orders when scheduled.

The role requires good communication, reliability and the ability to learn multiple tasks. Physical effort includes standing most of the day and lifting up to 50 lbs as needed.