Part-Time Front Desk Specialist | Guest Experience & Upsell

Automatic Data Processing, Inc.; Hesperia (CA); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

Motel 6 Hesperia is seeking a Front Desk Associate for a part-time position in Hesperia, CA. You will register guests, handle check-in/check-out, answer phones, and provide excellent guest service in a busy front desk environment.

The role requires a high school diploma or equivalent, fluent English, strong computer/typing skills, and the ability to stand for long periods. Weekend and holiday shifts are possible.

Formación

• High school diploma or equivalent is required.
• Fluent English speaking ability is required.
• Strong computer and typing skills; tech-savvy.
• Must be able to stand for long periods behind the desk and front office areas.
• Willing to work weekends, and/or holidays, and multiple shifts.

Responsabilidades

• Register guests and issue room keys; provide information on hotel services and local area.
• Answer phones promptly and courteously.
• Provide prompt, friendly, professional guest service.
• Upsell rooms where possible to maximize hotel revenue.
• Perform check-in/check-out of guests in a timely and professional manner.
• Act as Manager on Duty (MOD) when scheduled.
• Maintain lobby and public areas; ensure proper front office operations.

Conocimientos

English fluency

Typing skills

Computer skills

Customer service

Team player

Educación

High school diploma or equivalent

Herramientas

Property Management System

Descripción del empleo

Motel 6 Hesperia is seeking a Front Desk Associate for a part-time position in Hesperia, CA. You will register guests, handle check-in/check-out, answer phones, and provide excellent guest service in a busy front desk environment.

The role requires a high school diploma or equivalent, fluent English, strong computer/typing skills, and the ability to stand for long periods. Weekend and holiday shifts are possible.