Part-Time Front Desk & Resident Services Coordinator

Tjm Property Management; Florida; On-site; USD 19,000 - 21,000; Full time

Job summary

Responsibilities include training staff, ensuring courteous phone and visitor service, and timely incident reporting; you will also assist with general office tasks and mail as needed.

Qualifications

• Front desk management for a seniors housing facility.
• Professional handling of resident requests and phone calls.
• Maintaining daily communication reports and incident logs.
• Coordinating and coaching the reception team.
• Assisting with general office duties and mail

Responsibilities

• Coordinate the activities of the reception team.
• Recruit, hire, train, evaluate, and coach assigned staff.
• Serve as the point of contact for resident requests and calls.
• Act as emergency back-up when reception team is unavailable.
• Ensure courteous and professional handling of calls and visitors.
• Direct inquiries appropriately and document incidents daily.
• Greet residents and visitors; manage sign-in/out forms.
• Answer phones, route to extensions, or take messages.
• Process work orders and deliver facility mail timely.
• Assist with typing, mail, and other office duties.

Skills

Staff coordination

Hiring & training

Customer service

Communication

Emergency backup

Job description

Responsibilities include training staff, ensuring courteous phone and visitor service, and timely incident reporting; you will also assist with general office tasks and mail as needed.