Part-Time Front Desk & Reservations Specialist

Guest Services, Inc.; New York (NY); On-site; USD 25,000 - 28,000; Part time

Job summary

Guest Services, Inc. is seeking a part-time Front Desk Agent at Bear Mountain, NY. The role involves checking guests in and out, handling reservations, and operating the front desk switchboard with a welcoming, customer-focused approach.

You will sign in guests, quote room rates, and assist in coordinating with housekeeping. Strong clerical and communication skills are essential for success in this fast-paced environment.

Qualifications

• High school diploma preferred; minimum 16 years of age.
• Strong clerical, typing, and office equipment skills.
• Excellent interpersonal and communication abilities.
• Ability to balance cash and manage guest payments.
• Proficient with reservations and POS systems.

Responsibilities

• Check guests in and out and manage reservations.
• Answer phone lines and greet visitors.
• Register and assign rooms; provide rate quotes and upsell.
• Coordinate with housekeeping; ensure charges posted correctly.
• Balance cash at shift end and handle guest inquiries.
• Respond to guest complaints within authority.

Skills

Typing

Filing

Cash handling

Phone skills

Customer service

Microsoft Office

Multi-tasking

Reservations scheduling

Interpersonal skills

Problem solving

Education

High School Diploma

Tools

Reservations system

POS system

Cash register

Job description

Guest Services, Inc. is seeking a part-time Front Desk Agent at Bear Mountain, NY. The role involves checking guests in and out, handling reservations, and operating the front desk switchboard with a welcoming, customer-focused approach.

You will sign in guests, quote room rates, and assist in coordinating with housekeeping. Strong clerical and communication skills are essential for success in this fast-paced environment.