Part-Time Front Desk Pro - Reservations & Guest Service

Visit bear mountain; New York (NY); On-site; USD 22,000 - 31,000; Part time

Job summary

Guest Services, Inc. is seeking a part-time Front Desk Agent at Bear Mountain, NY. The role involves guest check-in/out, reservations, and handling phone inquiries in a welcoming manner.

Responsibilities include balancing cash, providing room rate quotes, upselling where possible, and coordinating with housekeeping to ensure smooth operations. Strong customer service and clerical skills are essential.

Qualifications

• High School Diploma preferred.
• Minimum 16 years of age.
• Clerical skills including typing and records maintenance.
• Computer proficiency and ability to multitask.
• Excellent interpersonal and communication skills.
• Ability to handle reservations and guest check-in/out.
• Cash handling and balance at shift start/end.

Responsibilities

• Check guests and vendors in and out and manage reservations.
• Answer phones, greet guests, and direct walk-in traffic.
• Register and assign rooms; provide room rate quotes and upsell when possible.
• Balance cash and cash equivalents at the start and end of each shift.
• Respond to guest inquiries and resolve complaints within authority.
• Coordinate with housekeeping and front desk operations.

Skills

Customer service

Reservations system

Cash handling

Clerical skills

Typing

Multitasking

POS system

Interpersonal skills

Education

High School Diploma

Tools

Reservations system

POS system

Job description

Guest Services, Inc. is seeking a part-time Front Desk Agent at Bear Mountain, NY. The role involves guest check-in/out, reservations, and handling phone inquiries in a welcoming manner.

Responsibilities include balancing cash, providing room rate quotes, upselling where possible, and coordinating with housekeeping to ensure smooth operations. Strong customer service and clerical skills are essential.