Part-Time Front Desk: Patient Services Specialist

Rush University Medical Center; Smyrna (GA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

401k eligibility

Job summary

Rush University Medical Center in Smyrna, GA is seeking a Patient Service Specialist for our outpatient center. You will be the first point of contact, greeting patients, registering them, and guiding them through the visit with warmth and clarity.

You will schedule appointments by phone and in person, coordinate with insurance providers, attorneys, translation services, and internal teams, and collect co-pays while ensuring accurate authorizations and verifications.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience.
• 1 year medical office experience.
• Healthcare experience preferred.
• Insurance verification experience requested.
• 1 year scheduling experience preferred.
• Customer service experience desirable.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Front desk

Healthcare experience

Scheduling

Education

High School Diploma or GED

Tools

Insurance verification systems

Medical office software

Job description

Rush University Medical Center in Smyrna, GA is seeking a Patient Service Specialist for our outpatient center. You will be the first point of contact, greeting patients, registering them, and guiding them through the visit with warmth and clarity.

You will schedule appointments by phone and in person, coordinate with insurance providers, attorneys, translation services, and internal teams, and collect co-pays while ensuring accurate authorizations and verifications.