Patient Service Front Desk Specialist - PT Center

Rush University Medical Center; Vernon Hills (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Mentorship & orientation programs

Generous PTO

Medical/RX, vision & dental

Company matching 401(k)

Life and disability protection

Job summary

Rush University Medical Center in Vernon Hills, IL is looking for a Patient Service Specialist to handle front-desk tasks and the business side of the center. You will greet and register patients, explain visit expectations, and help them with their next appointment scheduling.

Responsibilities include collecting co-pays, processing insurance authorizations, and coordinating with attorneys, insurers, translators, and internal teams to keep operations smooth.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year in a medical office setting.
• Front desk experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorney offices, insurance companies, translation services, market ops, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Medical office experience

Education

High School Diploma or GED

Job description

Rush University Medical Center in Vernon Hills, IL is looking for a Patient Service Specialist to handle front-desk tasks and the business side of the center. You will greet and register patients, explain visit expectations, and help them with their next appointment scheduling.

Responsibilities include collecting co-pays, processing insurance authorizations, and coordinating with attorneys, insurers, translators, and internal teams to keep operations smooth.