Patient Service Front Desk Specialist - Medical Office

Rush University Medical Center; Atlanta (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health insurance

401(k) company match

Life & disability protection

Job summary

Rush University Medical Center is seeking a Patient Service Specialist in Atlanta, GA. This role involves greeting patients, registering them, and guiding them through visits, while managing scheduling and communications with involved parties.

The position requires 1 year of front desk and 1 year of medical office experience within a health care setting, with a focus on delivering excellent patient experiences at the outpatient center.

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience.
• 1 year medical office experience.
• Health care experience preferred.

Responsibilities

• Greet and register patients and inform them about what to expect during visits and next appointment.
• Schedule patient appointments in person and by phone.
• Maintain regular communication with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, process payer approvals, and handle insurance authorizations and verifications.

Skills

Customer service

Front desk professionalism

Communication skills

Teamwork

Education

High School Diploma or GED

Job description

Rush University Medical Center is seeking a Patient Service Specialist in Atlanta, GA. This role involves greeting patients, registering them, and guiding them through visits, while managing scheduling and communications with involved parties.

The position requires 1 year of front desk and 1 year of medical office experience within a health care setting, with a focus on delivering excellent patient experiences at the outpatient center.