Part-Time Front Desk & New Patient Coordinator

Dagenhart Health And Wellness LLC; Ballenger Creek (MD); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

No benefits

Job summary

Dagenhart Health And Wellness LLC in Frederick, MD is seeking a Front Desk Assistant to join our healthcare team. The role focuses on new patient coordination, intake, and a smooth transition into care, serving as the first point of contact and ensuring a welcoming, organized experience for clients.

The ideal candidate is outgoing, detail oriented, with at least 2 years in a medical office environment. Strong communication, ability to manage appointments, collect insurance information, and

Qualifications

• Minimum of 2 years in a medical office environment.
• Knowledge of medical terminology, specifically in mental health field.
• Strong communication with patients, families, and colleagues.
• Excellent organizational skills and multitasking in a busy healthcare setting.
• Technical proficiency with healthcare software and basic computer skills (Microsoft Office 365).
• Attention to detail to ensure accuracy in administrative tasks.
• Compassion and empathy in client interactions.
• Ability to adapt to unpredictable situations in a healthcare facility.
• Experience using EMR systems and billing software.

Responsibilities

• Greeting patients and serving as first point of contact upon arrival.
• Collecting patient information including insurance details and medical history.
• Addressing patient inquiries in person or by phone.
• Explaining processes such as billing or consent forms to patients.
• Coordinating and managing patient appointments and rescheduling as needed.
• Maintaining and updating patient records, including EHRs.
• Ordering supplies and ensuring inventory.
• Ensuring HIPAA compliance in daily operations.

Skills

Medical terminology

Communication

Organization

Technical proficiency

Attention to detail

Compassion

Adaptability

EMR systems

Tools

Microsoft Office 365

EMR systems

Billing software

Job description

Dagenhart Health And Wellness LLC in Frederick, MD is seeking a Front Desk Assistant to join our healthcare team. The role focuses on new patient coordination, intake, and a smooth transition into care, serving as the first point of contact and ensuring a welcoming, organized experience for clients.

The ideal candidate is outgoing, detail oriented, with at least 2 years in a medical office environment. Strong communication, ability to manage appointments, collect insurance information, and