Part-Time Front Desk & Member Services Associate

JewishAkron; Akron (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

Shaw JCC in Akron, OH is seeking a part-time Desk Attendant to warmly greet members and guests, answer inquiries, assist with program registrations, and process cash transactions with accuracy and courtesy.

As the first point of contact, you will deliver exceptional customer service, maintain current member information in the system, coordinate with staff across departments, and help create a welcoming, organized front desk during daytime, evenings, weekends, and holidays.

Qualifications

• High school diploma or GED is required or preferred.
• Excellent interpersonal communication and organizational skills are essential.
• Ability to multi-task in a fast-paced environment and provide courteous service.

Responsibilities

• Greet and assist members and guests in a professional, friendly, and welcoming manner.
• Answer incoming phone calls, provide accurate information, and direct calls to staff.
• Respond to inquiries regarding programs and procedures; resolve concerns effectively and courteously.
• Review and manage internal communications, including email.
• Accurately process program registrations and handle cash transactions.
• Maintain accurate and up-to-date member information in the computer system.
• Ensure all program participants have current and accurate information on file.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Education

High school diploma or GED

Job description

Shaw JCC in Akron, OH is seeking a part-time Desk Attendant to warmly greet members and guests, answer inquiries, assist with program registrations, and process cash transactions with accuracy and courtesy.

As the first point of contact, you will deliver exceptional customer service, maintain current member information in the system, coordinate with staff across departments, and help create a welcoming, organized front desk during daytime, evenings, weekends, and holidays.