Member Experience Concierge | Flexible Schedule & Perks

Planet Fitness; Knoxville (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Planet Fitness in Knoxville, TN seeks a Front Desk Associate to greet members, handle inquiries, and promote membership benefits. The role requires strong customer service, ability to multitask, and flexible scheduling for part-time shifts.

The position offers competitive pay plus benefits, including 401(k) matching, health/dental/vision, and paid time off. Club-based, in-person work with opportunities to contribute to member satisfaction and retention.

Qualifications

• High school diploma or equivalent required.
• Six months of face-to-face customer service experience in retail or 1-year fitness experience preferred.
• 18 years of age or older.

Responsibilities

• Welcome and exit members in a confident, professional, friendly manner.
• Provide gracious and efficient telephone service with accurate information.
• Promote products and special promotions to customers.
• Maintain cleanliness of the club for up to 50% of the shift.
• Accept payments from customers and give change/receipts.

Skills

Customer service

Multi-tasking

Communication

Problem solving

Self-motivated

Flexible schedule

Education

High School diploma or equivalent

Job description

Planet Fitness in Knoxville, TN seeks a Front Desk Associate to greet members, handle inquiries, and promote membership benefits. The role requires strong customer service, ability to multitask, and flexible scheduling for part-time shifts.

The position offers competitive pay plus benefits, including 401(k) matching, health/dental/vision, and paid time off. Club-based, in-person work with opportunities to contribute to member satisfaction and retention.