Part-Time Front Desk Guest Service Associate

Schulte-Hospitality-Group; Eugene (OR); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets and more

Job summary

Schulte Hospitality Group is seeking a part-time Guest Service Representative at Graduate by Hilton Eugene. The role focuses on welcoming guests, handling check-ins, answering calls, and maintaining a warm, efficient front desk. Candidates should have at least one year in Front Desk operations and a high school diploma.

A strong emphasis on guest satisfaction and data security is required. The position offers a supportive team culture, opportunities for growth, and a variety of benefits and

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greets guests as they arrive with personal recognition.
• Reviews arrival lists and assists in preparing welcome amenities.
• Escort VIPs to rooms and check them in prior to arrival.
• Answer the telephone within three rings with a smile and transfer as needed.
• Count and secure the issued bank; report cash over/shorts to management.
• Keep front desk area clean and organized.
• Assist with lobby activation as needed.
• Handle guest PII data following proper procedures.
• Collect IDs and form of payment during check-in/check-out.
• Attend promptly to guest needs and inquiries.
• Perform various other duties as assigned to meet objectives.

Skills

Guest service

Communication

Cash handling

Front desk ops

Education

High School diploma

Job description

Schulte Hospitality Group is seeking a part-time Guest Service Representative at Graduate by Hilton Eugene. The role focuses on welcoming guests, handling check-ins, answering calls, and maintaining a warm, efficient front desk. Candidates should have at least one year in Front Desk operations and a high school diploma.

A strong emphasis on guest satisfaction and data security is required. The position offers a supportive team culture, opportunities for growth, and a variety of benefits and