Part-Time Front Desk & Guest Experience Specialist

smcexternalcareers; Baltimore (MD); On-site; USD 21,000 - 25,000; Part time

Job summary

smcexternalcareers is seeking a part-time Front Desk Professional in Baltimore, MD. The role is the face of our communities, delivering excellent customer service to residents, guests, and vendors.

Responsibilities include answering calls, routing information, inputting service requests, and maintaining logs. High school diploma or GED required; proficiency with Microsoft Office is expected.

Qualifications

• Strong written and verbal communication skills are essential.
• Knowledge of basic office terminology, procedures, and equipment is required.
• Must be able to maintain neat and accurate records.
• Ability to understand and follow directions is necessary.
• Proficiency with Microsoft Office is expected.

Responsibilities

• Provide excellent customer service at all times.
• Be a resource for residents and guests.
• Answer all incoming calls and route information appropriately.
• Input service requests accurately and maintain logs.
• Keep front desk and lobby clean and orderly at all times.
• Sign for and distribute mail/packages.
• Support community engagement efforts.
• Perform other duties as assigned by manager or supervisor.

Skills

Written and verbal communication

Office terminology knowledge

Record keeping

Follow directions

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

smcexternalcareers is seeking a part-time Front Desk Professional in Baltimore, MD. The role is the face of our communities, delivering excellent customer service to residents, guests, and vendors.

Responsibilities include answering calls, routing information, inputting service requests, and maintaining logs. High school diploma or GED required; proficiency with Microsoft Office is expected.