Part-Time Front Desk & Guest Experience Coordinator

SoulCycle; Ardmore (PA); On-site; USD 17,000 - 22,000; Part time

Job summary

SoulCycle Ardmore is seeking a part-time front desk team member to deliver warm customer service and keep studio operations running smoothly. You will assist with daily tasks, support instructors, and help maintain the SoulCycle environment.

The role requires reliable Weekend availability, including at least one weekend day, and a proactive, organized mindset in a fast-paced fitness setting.

Qualifications

• Experience in customer service required.
• Ability to prioritize and multitask in a fast-paced environment.
• Willingness to take initiative and perform duties without direction.
• Excellent communication skills across a range of personalities.
• Strong customer service and problem solving abilities.

Responsibilities

• Provide high level customer service and hospitality to clients.
• Assist the Studio Management in daily studio tasks and projects.
• Maintain a positive attitude and take initiative.
• Support SoulCycle instructors to ensure a successful class check-in process.
• Work as a cohesive team with all staff to ensure efficiency and camaraderie.
• Assist with training and coaching of new front desk hires.
• Maintain product knowledge for studio retail operations.
• Maintain SoulCycle aesthetic, appearance, atmosphere and culture.
• Clean and prep studio areas, equipment, floors and mirrors.
• Clean common areas including front desk, lockers, shelves, office and hallways.
• Clean bathrooms and changing rooms.

Skills

Customer service

Multitasking

Initiative

Communication

Teamwork

Training & coaching

Product knowledge

Organization

Phone etiquette

Email etiquette

Job description

SoulCycle Ardmore is seeking a part-time front desk team member to deliver warm customer service and keep studio operations running smoothly. You will assist with daily tasks, support instructors, and help maintain the SoulCycle environment.

The role requires reliable Weekend availability, including at least one weekend day, and a proactive, organized mindset in a fast-paced fitness setting.