Part-Time Front Desk & Guest Concierge

Hyatt Hotels Corporation; Kansas City (MO); Hybrid; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free room nights

Staff discounts

Paid Time Off

Wellbeing initiatives

Job summary

Bunkhouse Hotel Magdalena in Austin, TX is seeking a Part-Time Front Desk Agent to warmly welcome guests, manage check-in/check-out, handle reservations, and deliver concierge services. The role requires strong communication and guest-service skills, plus basic computer familiarity with a property management system.

The Front Desk Agent will support daily operations, maintain guest relations, and provide accurate information on local dining and activities.

Qualifications

• High School diploma or general education degree (GED). College Degree preferred.
• Six months related hospitality or service experience.
• Must be able to speak, read, write and understand the primary language of the workplace.
• Ability to understand other computer programs (i.e. Property Management System).

Responsibilities

• Adhere to all standards of operations, policies and procedures.
• Check in and out hotel guests in a confident, professional and personalized manner.
• Take hotel reservations accurately and efficiently.
• Assist in the development and implementation of special projects.
• Ensure timely response to guest comments and concerns and inform supervisor of issues.

Skills

Communication

Guest service

Computer skills

Education

High School diploma or GED

College degree preferred

Tools

Property Management System

Job description

Bunkhouse Hotel Magdalena in Austin, TX is seeking a Part-Time Front Desk Agent to warmly welcome guests, manage check-in/check-out, handle reservations, and deliver concierge services. The role requires strong communication and guest-service skills, plus basic computer familiarity with a property management system.

The Front Desk Agent will support daily operations, maintain guest relations, and provide accurate information on local dining and activities.