Guest Experience Front Desk Specialist

Hyatt Hotels Corporation; Austin (TX); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Free room nights

Paid Time Off

Headspace wellbeing

Retail discounts

Job summary

Bunkhouse Hotel Magdalena in Austin, TX is seeking a part-time Front Desk Agent to deliver exceptional guest service with professional check-in/check-out, reservations, and concierge support. You will uphold hotel standards, resolve guest concerns, and contribute to a welcoming atmosphere for all visitors.

The role requires strong communication, reliability, and basic computer skills, with familiarity with a Property Management System. Competitive hourly pay and positive team culture are offered.

Qualifications

• High School diploma or GED required; College degree preferred.
• Six months related hospitality or service experience preferred.
• Strong communication and computer literacy essential, with PMS familiarity.

Responsibilities

• Handle guest check-in/check-out in a confident, friendly manner.
• Assist with reservations, concierge services, and guest requests.
• Maintain accurate logs and balance shift duties; ensure guest safety and satisfaction.

Skills

Customer service

Communication skills

Multitasking

Confidentiality

Education

High School diploma or GED

College Degree preferred

Tools

Property Management System

Job description

Bunkhouse Hotel Magdalena in Austin, TX is seeking a part-time Front Desk Agent to deliver exceptional guest service with professional check-in/check-out, reservations, and concierge support. You will uphold hotel standards, resolve guest concerns, and contribute to a welcoming atmosphere for all visitors.

The role requires strong communication, reliability, and basic computer skills, with familiarity with a Property Management System. Competitive hourly pay and positive team culture are offered.