Part-Time Front Desk Coordinator - Resident Services & Admin

Oakwood Village; Madison (WI); Presencial; USD 19.000 - 28.000; A tiempo parcial

Descripción de la vacante

Oakwood Village in Madison, WI seeks a Part-time Front Desk Coordinator to provide exceptional customer service at the front desk. You will greet visitors, handle calls and emails, open/close duties, wellness checks, and assist with resident needs and administrative tasks.

The role requires strong communication, organization, and teamwork in a busy residential campus setting. Flexibility and professionalism are essential, with duties including room reservations and basic administrative support.

Formación

• Excellent customer service skills and professional demeanor.
• Ability to work a flexible schedule to meet campus needs.
• Detail-oriented with strong organizational skills and follow-through.
• Ability to multitask and manage conflicting priorities.
• Knowledge of administrative practices and office equipment.

Responsabilidades

• Greet visitors and direct them to the appropriate person or department.
• Answer calls and emails, screen inquiries, and perform warm transfers when needed.
• Open/close front desk and conduct morning/evening resident wellness checks.
• Process resident work orders and handle key/fob requests.
• Manage room reservations and maintain resident tracking and notices.
• Enter POS information for administrative and resident charges.
• Maintain front desk and lobby neat and orderly; perform other duties as assigned.

Conocimientos

Customer service

Multi-line phone

Effective communication

Team player

Educación

Associate degree preferred

High school diploma required

Herramientas

MS Office

Outlook

Word

Excel

PowerPoint

Descripción del empleo

Oakwood Village in Madison, WI seeks a Part-time Front Desk Coordinator to provide exceptional customer service at the front desk. You will greet visitors, handle calls and emails, open/close duties, wellness checks, and assist with resident needs and administrative tasks.

The role requires strong communication, organization, and teamwork in a busy residential campus setting. Flexibility and professionalism are essential, with duties including room reservations and basic administrative support.