Nursing Unit Secretary – Resident Services Admin

Oakwood Brand; Madison (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Oakwood is seeking a friendly receptionist/secretary for the nursing department at University Woods Campus in Madison, WI. This on-site role supports clinical staff and residents, providing a welcoming first touch for families and visitors.

The position includes answering calls, handling messages, managing mail, maintaining records, and assisting with admissions, discharges, and daily unit operations to ensure smooth workflow and compliance.

Qualifications

• High school education or equivalency preferred.
• Proficient in Microsoft 365.
• Proficient in utilization in medical record keeping.
• Medical/health field experience preferred.

Responsibilities

• Answers all in-coming calls and intercom, records and relays messages promptly.
• Cordially greets visitors to the department and directs them to the resident or staff member.
• Sorts and distributes in-coming mail.
• Inputs and updates computer data relating to face sheet admission data entry and physician orders.
• Prepares department requisitions as needed.
• Performs various typing, filing, and copying tasks as needed.
• Maintains nursing forms to assure compliance with State/Federal regulations.

Skills

Secretarial practices

Communication

Data entry

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft 365

Medical records software

Job description

Oakwood is seeking a friendly receptionist/secretary for the nursing department at University Woods Campus in Madison, WI. This on-site role supports clinical staff and residents, providing a welcoming first touch for families and visitors.

The position includes answering calls, handling messages, managing mail, maintaining records, and assisting with admissions, discharges, and daily unit operations to ensure smooth workflow and compliance.