Part-Time Front Desk Concierge – Veterans Clinic

Rodgers and Rodgers Consulting; Virginia Beach (VA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid Sick Time

Competitive salary

Wellness resources

Benefits/Perks

Great Work Environment

Competitive Compensation

Job summary

Rodgers and Rodgers Consulting seeks an experienced Front Desk Receptionist to be the first contact for veterans and families at our clinic. You will manage the intake, scheduling, and basic screenings while ensuring a welcoming, efficient front desk operation.

This part-time role requires strong communication, organization, and empathy, with Sundays 8:00 am to 5:00 pm and potential for extra hours as needed. HIPAA compliance is essential.

Qualifications

• Proven experience as a receptionist or in a customer service role.
• Strong communication and interpersonal skills in a professional setting.
• Attention to detail and ability to maintain HIPAA compliance.

Responsibilities

• Greet veterans, visitors, and staff with courtesy and professionalism.
• Verify patient demographics and facilitate the intake process.
• Manage the appointment calendar and check-in processes.
• Assist veterans with completing necessary paperwork as needed.
• Conduct basic screening checks (temperature/BP) as required.
• Provide accurate information in person and via phone/email, including directions.
• Communicate effectively using online chat and other digital tools.
• Perform clerical duties (filing, photocopying, scanning, faxing).
• Maintain a clean, organized reception and office space.
• Order office supplies and manage inventory.
• Collaborate with medical staff to ensure efficient patient flow.
• Answer calls and emails, directing inquiries appropriately.
• Ensure security and HIPAA compliance at the reception desk.

Skills

Strong communication skills

Interpersonal skills

Organizational abilities

Multitasking

Empathy toward veterans

Customer service experience

Education

High school diploma or equivalent

Tools

Apple products

Google Suite

Job description

Rodgers and Rodgers Consulting seeks an experienced Front Desk Receptionist to be the first contact for veterans and families at our clinic. You will manage the intake, scheduling, and basic screenings while ensuring a welcoming, efficient front desk operation.

This part-time role requires strong communication, organization, and empathy, with Sundays 8:00 am to 5:00 pm and potential for extra hours as needed. HIPAA compliance is essential.