Part-Time Front Desk Concierge (Evenings)

Lombard Place Assisted Living & Memory Care; Lombard (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

Spectrum Retirement Communities in Lombard, IL, is seeking a friendly Part-Time Front Desk Associate to join our team. You will greet visitors, answer phones, relay messages, assist residents and families, and help maintain a welcoming lobby.

This role requires a high school diploma, strong communication, organization, and the ability to work independently and handle multiple tasks. Prior office or customer service experience is preferred, and basic technology skills are important for daily

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Office experience

Phone handling

Tech skills

Communication skills

Independent & multitask

Education

High School diploma or equivalent

Tools

MS Office

Phone system

Job description

Spectrum Retirement Communities in Lombard, IL, is seeking a friendly Part-Time Front Desk Associate to join our team. You will greet visitors, answer phones, relay messages, assist residents and families, and help maintain a welcoming lobby.

This role requires a high school diploma, strong communication, organization, and the ability to work independently and handle multiple tasks. Prior office or customer service experience is preferred, and basic technology skills are important for daily