Part-Time Front Desk Concierge — Elevate Resident Experience

Spectrum Retirement Communities, LLC.; Elgin, Northern (IL, KY); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Spectrum Retirement Communities, LLC. is seeking a part-time front desk associate in Elgin, IL. The role involves greeting visitors, answering phones, and responding to resident and family inquiries, while maintaining a clean lobby area and handling emergencies as needed.

The position emphasizes strong communication, organizational skills, and the ability to work independently. Schedule is Sunday-Monday 7:00am-1:00pm with eligibility for benefits as a team member.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Must be self-motivated, organized, and professional.
• Strong communication skills are critical.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Customer service

Phone handling

Communication

Organizational skills

Self-motivation

Education

High School diploma

Job description

Spectrum Retirement Communities, LLC. is seeking a part-time front desk associate in Elgin, IL. The role involves greeting visitors, answering phones, and responding to resident and family inquiries, while maintaining a clean lobby area and handling emergencies as needed.

The position emphasizes strong communication, organizational skills, and the ability to work independently. Schedule is Sunday-Monday 7:00am-1:00pm with eligibility for benefits as a team member.