Part Time Front Desk Assistant

Parker; Dallas, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Parker University in Dallas, TX is seeking a Part Time Front Desk Assistant to support clinic operations. You will welcome patients, schedule appointments, answer phones, and handle check-in/out tasks per clinic procedures.

The role requires a high school diploma and experience in customer service or a general office setting. Additional responsibilities include maintaining patient files, verifying insurance, and assisting with other front-desk duties.

Qualifications

• High school diploma or equivalent required.
• At least 6 months of CSR and/or general office experience.
• Bilingual is a plus factor.
• Good English grammar, spelling and punctuation.
• Strong verbal and written communication skills.
• Proven outstanding job attendance.

Responsibilities

• Register arriving patients per clinic procedures.
• Check out departing patients per clinic procedures.
• Manage patient files and records per procedures.
• Handle check-in/check-out of PT equipment and supplies.
• Greet patients as clinic receptionist.
• Maintain inventory and office supplies.
• Verify insurance and assist with front-desk duties.
• Answer phones using scripts and direct to appropriate staff.
• Ensure confidentiality per HIPAA guidelines.

Skills

CSR experience

Education

High school diploma

Job description

Job Details: Job Location: Dallas Clinic - Dallas, TX 75220 Position Type: Part Time Education Level: High School Job Category: Health Care

Are you interested in building a career that makes a difference and creates a legacy? Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for a Part Time Front Desk Assistant to join our rapidly expanding team! We are seeking individuals who desire to use their unique skills to innovate and make an impact.

WHAT YOU WILL BE DOING:

Job responsibilities include, but are not limited to:

• Register Arriving Patients per detailed instructions in the Clinic Office Procedure Manual
• Checking out of Departing Patients per detailed instructions in the Clinic Office Procedure Manual
• Patient File Management per detailed instructions in the Clinic Office Procedure Manual
• Check Out and Check In of PT equipment and supplies per detailed instructions in the Clinic Office Procedure Manual
• Clinic Receptionist per detailed instructions in the Clinic Office Procedure Manual

Various Duties:

• Maintain Inventory
• New Patient Files
• Patient File Forms
• Office Supplies
• Patient file copying
• Shift deposit
• Obtain and Sort Mail
• Insurance verification
• Answering phones using appropriate scripts
• Patient Transfer Card data entry
• Launder gowns and towels
• Maintain an orderly work area

Other assignments that may be requested, from time to time, by the Clinic Operations Manager.

Maintain strict confidentiality regarding information that is learned through this department following all HIPAA guidelines.

Understand that fraternization with students/interns is strictly prohibited.

WHAT YOU WILL NEED:

EDUCATION/EXPERTISE:

• High school diploma or equivalent required.
• A minimum of six (6) months of customer service representative (CSR) and/or general office experience.
• Bilingual is a plus factor.

JOB REQUIREMENT/SKILL/ETC.:

• Good English grammar, spelling and punctuation skills;
• Good verbal and written communication skills;
• Proven outstanding job attendance.

PHYSICAL REQUIREMENTS:

• Visual acuity to use a keyboard and view a computer terminal. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.
• May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand and walk.
• Ability to occasionally lift, carry and/or move light to medium weight up to twenty-five (25) exerting up to twenty-five (25) pounds of force.
• Must be able reach and place items on shelving 66" high.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WHY PARKER?

Founded in 1982 by Dr. James William Parker, Parker University has more than 1,800 students and 34 academic programs. Parker University proudly offers its famed Doctor of Chiropractic degree and Business and Technology and Health Sciences programs.

Parker University has been recognized as a Great College to Work For and one of the 25 Fastest-Growing Colleges in the U.S.

Parker University offers competitive salaries, generous benefits, and the opportunity to engage with our unique campus community.

Qualifications