Front Desk Assistant

Parker-University; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Parker University in Dallas is seeking a Front Desk Assistant to support the clinic's patients, interns, and staff. The role greets visitors, registers patients, and handles check-in/check-out, filing, and general clerical tasks.

The ideal candidate has a high school diploma, at least six months in CSR or office work, and good English communication. Bilingual abilities are a plus; confidentiality and professional conduct are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months CSR or general office experience.
• Bilingual is a plus.

Responsibilities

• Greet all patients, students and employees professionally.
• Register arriving patients per Clinic Office Procedure Manual.
• Check-out departing patients per Clinic Office Procedure Manual.
• Manage patient files and forms per Clinic Office Procedure Manual.
• Handle check-in/check-out of PT equipment and supplies.
• Perform clinic receptionist duties per Clinic Office Procedure Manual.
• Maintain inventory and office supplies.
• Answer phones using appropriate scripts.
• Maintain confidentiality per HIPAA guidelines.
• Understand fraternization policy as stated.
• Other assignments by Supervisor/Clinic Operations Manager.

Skills

Customer service

Office administration

Bilingual

Attendance

English grammar

Education

High school diploma

Job description

Are you interested in building a career that makes a difference and creates a legacy? Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for a Front Desk Assistant to join our team! We are seeking individuals who desire to use their unique skills to innovate and make an impact.The Front Desk Assistant professionally serves the clinic patients and the interns.WHAT YOU WILL BE DOING:Job responsibilities include, but are not limited to:Greet all patients, students and employees in a courteous and professional manner.Register Arriving Patients in a friendly manner per detailed instructions in the Clinic Office Procedure Manual.Checking out of Departing Patients in a friendly manner per detailed instructions in the Clinic Office Procedure Manual.Patient File Management duties per detailed instructions in the Clinic Office Procedure Manual.Check-Out and Check-In of PT equipment and supplies per detailed instructions in the Clinic Office Procedure Manual.Clinic Receptionist duties per detailed instructions in the Clinic Office Procedure Manual.Various Duties:Maintain InventoryNew Patient FilesPatient File FormsOffice SuppliesPatient file copyingShift depositObtain and Sort MailInsurance verificationAnswering phones using appropriate scriptsPatient Transfer Card data entryLaunder gowns and towelsMaintain an orderly work areaOther assignments that may be requested, from time to time, by the CA Supervisor or Clinic Operations Manager.Maintain strict confidentiality regarding information that is learned through this department following all HIPAA guidelines.Understand that fraternization with students/interns is strictly prohibited.WHAT YOU WILL NEED:EDUCATION/EXPERTISE:High school diploma or equivalent required.A minimum of six (6) months of customer service representative (CSR) and/or general office experience.Bilingual is a plus factor.JOB REQUIREMENT/SKILL/ETC.:Good English grammar, spelling and punctuation skills.Good verbal and written communication skills.Proven outstanding job attendance.Excellent customer service skills.PHYSICAL REQUIREMENTS:Visual acuity to use a keyboard and view a computer terminal. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand and walk.Ability to occasionally lift, carry and/or move light to medium weight up to twenty-five (25) exerting up to twenty-five (25) pounds of force.Must be able reach and place items on shelving 66” high.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.WHY PARKER?Founded in 1982 by Dr. James William Parker, Parker University has more than 1,800 students and 34 academic programs. Parker University proudly offers its famed Doctor of Chiropractic degree and Business and Technology and Health Sciences programs.Parker University has been recognized as a Great College to Work For and one of the 25 Fastest-Growing Colleges in the U.S.Parker University offers competitive salaries, generous benefits, and the opportunity to engage with our unique campus community.