Medical Assistant Program Director

Parker-University; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Parker University seeks a Medical Assistant Program Director to lead instructional and administrative aspects of the Medical Assistant program. The role includes curriculum oversight, accreditation alignment (CAAHEP/MAERB), faculty supervision, and student success initiatives.

The incumbent will manage budgets, coordinate clinical placements, and engage with employers and professional groups while representing the program in institutional events.

Qualifications

• Bachelor’s degree is required.
• Current MA certification (NHA CMA or RMA) required.
• Minimum 3 years as a medical assistant (clinical and admin).
• At least 1 year of postsecondary teaching experience.

Responsibilities

• Teach at least 12 credit hours in Medical Assistant program.
• Design and assess curriculum to align with accreditation standards.
• Recruit, hire and supervise faculty and staff.
• Monitor student outcomes and placement success.
• Oversee program budget, equipment, and resources.
• Coordinate clinical/externship placements with healthcare partners.
• Engage with advisory board and community stakeholders.

Skills

Leadership

Organizational skills

Communication skills

Spanish (bonus)

Public speaking

Customer service

Computer literacy

Education

Bachelor's degree

Medical Assistant certification (NHA CMA RMA)

Tools

MS Office

Job description

Are you interested in building a career that makes a difference and creates a legacy? Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for Medical Assistant Program Director to join our rapidly expanding team! We are seeking individuals who desire to use their unique skills to innovate and make an impact.The Medical Assistant Program Director provides instruction, leadership and administrative guidance for the Medical Assistant program, ensuring alignment with accreditation requirements, institutional goals, and industry standards. This role supervises curriculum design, faculty management, student success initiatives, and continuous program assessment and improvement.WHAT YOU WILL BE DOING:Job responsibilities include, but are not limited to:Instruction of at least 12 credit hours in the Medical Assistant program.Design, implement, and assess the curriculum for the Medical Assistant program to ensure alignment with accreditation standards (e.g., CAAHEP/MAERB) and current industry practicesOversee adherence to all accreditation, certification, and regulatory guidelines.Recruit, hire, mentor, and supervise faculty and staff to enhance instructional quality and promote professional growthTrack and analyze student performance metrics, including retention rates, graduation rates, certification exam results, and job placement successCoordinate and manage clinical and externship placements while fostering relationships with healthcare organizationsConduct ongoing program evaluations through data collection, analysis, and thorough reportingManage the program’s budget, resources, and equipment to ensure sufficient support for teaching and learningOrganize advisory board meetings and enhance relationships with local employers and community stakeholdersSupport student success by providing academic advising, mentoring, and career development activitiesAct as a representative of the program at institutional, community, and professional eventsAbility to work in classroom, office, and clinical lab environmentsOccasional travelDeveloping clinical/professional affiliations, monitoring students at clinic/professional sites, and directing clinical affiliations (once the program seeks accreditation)Recruiting and retaining students through graduationAny and all other functions as requested by a supervisorWHAT YOU WILL NEED:EDUCATION/EXPERTISE:Bachelor’s degree requiredCurrent certification as a Medical Assistant (such as NHA, CMA through AAMA, or RMA through AMT).A minimum of three years of experience as a medical assistant, encompassing both clinical and administrative duties.A minimum of one year of teaching experience in postsecondary education is required.Strong leadership, organizational, and communication skills.Experience with program accreditation processes is preferred.Requires computer knowledge, strong customer service skills, and Spanish is a plusJOB REQUIREMENT/SKILL/ETC.:Must be a confident professional with a strong ability to engage individuals in public settingsMust hold a valid Driver’s License as well as have access to reliable transportationBe energetic, enthusiastic, and highly self-motivatedAlways maintain a professional appearance and attitudeResponsibilities may include evening and weekend hoursPHYSICAL REQUIREMENTS:Visual acuity to use a keyboard and view a computer terminal. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand and walk.Ability to occasionally lift, carry and/or move light to medium weight up to twelve (12) pounds and/or exert up to twelve (12) pounds of force.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.WHY PARKER?Founded in 1982 by Dr. James William Parker, Parker University has more than 1,800 students and 34 academic programs. Parker University proudly offers its famed Doctor of Chiropractic degree and Business and Technology and Health Sciences programs.Parker University has been recognized as a Great College to Work For and one of the 25 Fastest-Growing Colleges in the U.S.Parker University offers competitive salaries, generous benefits, and the opportunity to engage with our unique campus community.