Part-Time Front Desk Agent: Welcoming Guests & Reservations

Lake Roosevelt Adventures; Florida; On-site; USD 17,000 - 24,000; Part time

Job summary

Guest Services, Inc. operates Wakulla Springs and is seeking a Front Desk Agent. The role involves checking guests and vendors in and out, handling reservations, and managing the switchboard with a focus on friendly, efficient service.

Responsibilities include signing in guests, assigning rooms, quoting rates, and upselling where appropriate. You will balance cash, respond to inquiries, and coordinate with housekeeping to ensure a smooth guest experience.

Qualifications

• High School Diploma preferred.
• Must be at least 16 years old.

Responsibilities

• Check guests and vendors in and out; manage reservations and switchboard.
• Greet guests and provide excellent customer service.
• Register and assign rooms; provide quotes and upsell where possible.
• Balance cash and process payments; verify charges and credits.
• Coordinate with housekeeping; respond to guest inquiries and resolve complaints.

Skills

Typing

Filing

Cash register

Office equipment

Multitasking

Customer service

Education

High School Diploma

Tools

Reservations system

POS system

Job description

Guest Services, Inc. operates Wakulla Springs and is seeking a Front Desk Agent. The role involves checking guests and vendors in and out, handling reservations, and managing the switchboard with a focus on friendly, efficient service.

Responsibilities include signing in guests, assigning rooms, quoting rates, and upselling where appropriate. You will balance cash, respond to inquiries, and coordinate with housekeeping to ensure a smooth guest experience.