Part-Time Front Desk & Reservations Agent

The Lodge At Wakulla Springs; United States, Northern America, Americas; Hybrid; USD 17,000 - 24,000; Part time

Job summary

The Lodge At Wakulla Springs is seeking a Front Desk Agent to warmly welcome guests and manage check-ins/outs on site in Wakulla Springs, FL. You will handle reservations, balance cash, and provide information to guests in a fast-paced environment.

Responsibilities include answering calls, coordinating with housekeeping, and upselling room options while maintaining accurate folios and timely service.

Qualifications

• High School Diploma preferred; minimum 16 years of age.
• Clerical skills including typing, filing and basic math.
• Computer proficiency and ability to learn new software.
• Excellent interpersonal and communication skills.

Responsibilities

• Check guests in and out, register and assign rooms.
• Provide quotes for room rates and upsell when possible.
• Manage phone activity and reception duties.
• Coordinate with housekeeping and front desk teams.
• Balance cash and verify charges on guest folios.
• Handle guest inquiries and resolve complaints within authority.

Skills

Customer service

Reservations

Cash handling

Phone etiquette

Multitasking

Typing

Education

High School Diploma

Tools

POS system

Reservations system

MS Office

Job description

The Lodge At Wakulla Springs is seeking a Front Desk Agent to warmly welcome guests and manage check-ins/outs on site in Wakulla Springs, FL. You will handle reservations, balance cash, and provide information to guests in a fast-paced environment.

Responsibilities include answering calls, coordinating with housekeeping, and upselling room options while maintaining accurate folios and timely service.