Part-Time Front Desk Agent — Guest Services Pro

Guest Services, Inc.; Town of Florida (NY); On-site; USD 18,000 - 23,000; Part time

Job summary

Guest Services, Inc. is seeking a Front Desk Agent for Wakulla Springs in Florida. The part-time role involves checking guests and vendors in and out, handling reservations, and operating the switchboard with a strong emphasis on customer service.

The candidate should be at least 16 years old, with a High School Diploma preferred and solid clerical skills. Daily tasks include typing, cash handling, and coordinating with housekeeping and management.

Qualifications

• High School Diploma preferred.
• Minimum age of 16.
• Clerical skills incl. typing, filing and office machine operation.
• Computer proficiency required.
• Ability to interact with a wide variety of people and multitask.

Responsibilities

• Check guests and vendors in and out; register and assign rooms.
• Manage reservations and walk-in traffic; sign in customers.
• Provide quotes for room rates and upsell where possible.
• Handle phone calls and switchboard duties; provide information.
• Coordinate with Housekeeping; verify charges and balance folios.

Skills

Customer service

Multitasking

Phone etiquette

Cash handling

Clerical skills

Schedules for reservations

Education

High School Diploma

Minimum age 16

Tools

Reservations system

POS system

Typing

Job description

Guest Services, Inc. is seeking a Front Desk Agent for Wakulla Springs in Florida. The part-time role involves checking guests and vendors in and out, handling reservations, and operating the switchboard with a strong emphasis on customer service.

The candidate should be at least 16 years old, with a High School Diploma preferred and solid clerical skills. Daily tasks include typing, cash handling, and coordinating with housekeeping and management.