Part-Time Front Desk Agent | Guest Experience

crestline-external; Herndon (VA); On-site; USD 19,286 - 24,796; Part time

Job summary

Crestline-external is seeking a part-time Front Desk Agent in Herndon, Virginia. The role involves assisting guests with check-ins and check-outs, resolving complaints, and maintaining positive guest relations. Ideal candidates are high school graduates with previous hotel experience and basic computer skills.

This position offers a flexible schedule for the evening shift and is a great entry point for advancing in hotel management roles.

Qualifications

• Must be able to resolve guest complaints and ensure guest satisfaction.
• Experience in hotel operations preferred.
• Basic computer skills required.

Responsibilities

• Assist guests with check-in and check-out.
• Handle special requests for services or information.
• Maintain knowledge of hotel features and services.

Skills

Guest relations

Communication skills

Basic computer skills

Education

High School Graduate or GED

Job description

Crestline-external is seeking a part-time Front Desk Agent in Herndon, Virginia. The role involves assisting guests with check-ins and check-outs, resolving complaints, and maintaining positive guest relations. Ideal candidates are high school graduates with previous hotel experience and basic computer skills.

This position offers a flexible schedule for the evening shift and is a great entry point for advancing in hotel management roles.