Part-Time Front Desk Agent

Peachtree Group Hospitality Management; United States; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Home2 Suites Troy in Troy, MI is seeking a friendly front desk associate to check guests in and out, secure payments, verify and adjust billing, and assist with reservations and requests.

You will deliver high standards of service, anticipate guest needs, and resolve issues promptly while following brand guidelines. The role requires clear communication and a warm, professional presence.

Responsibilities

• Process guest check-ins and check-outs.
• Secure payment and verify/adjust billing.
• Assist guests with reservations and requests in a friendly, professional and timely manner.

Job description

Home2 Suites Troy
Home2 Suites Troy
1035 Wilshire Dr.
Troy, MI 48084, USA

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Skills

Behaviors

Preferred

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Motivations

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter

Inspired to perform without outside help

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.