Part-Time Front Desk Agent

General Hotels Corporation; Indianapolis (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hotel chain is seeking a Part-Time Front Desk Agent for their Crowne Plaza Airport location. This role involves providing exceptional customer service, managing guest check-ins and check-outs, and ensuring a welcoming environment. Ideal candidates will have strong communication skills and the ability to multitask effectively in a fast-paced setting.

Benefits

Medical, Dental, and Vision Insurance

401(k) with company match

Hotel Room Discounts

Generous Time Off

Qualifications

• Excellent customer service skills required.
• Strong communication skills are essential.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greeting guests upon arrival.
• Checking guests in and out.
• Handling transactions and maintaining guest records.

Skills

Customer Service

Communication

Multitasking

Attention to Detail

Ability to Work Under Pressure

Basic Math Skills

Tools

Hotel Software

Job description

Join to apply for the Part-Time Front Desk Agent role at General Hotels Corporation.

General Hotels Corporation has an immediate opening for a Front Desk Agent at the Crowne Plaza Airport location. The Front Desk Agent provides excellent customer service, acts as the first point of contact for guests, and ensures a comfortable stay.

Responsibilities include:

• Greeting guests upon arrival
• Checking guests in and out
• Answering calls and emails
• Assisting guests with questions or concerns
• Maintaining guest records and room assignments
• Handling transactions
• Providing information on amenities and local attractions
• Keeping the front desk area organized and clean

Ideal candidates will possess:

• Excellent customer service skills
• Strong communication skills
• Ability to multitask and prioritize
• Attention to detail
• Ability to work under pressure
• Proficiency with hotel software and equipment
• Basic math skills
• Flexibility to work various shifts, including weekends and holidays

Benefits include:

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance and Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access through PayActiv
• Hotel Room Discounts
• Employee Assistance Program
• Perks via Benefit Hub
• Generous Time Off

GHC values its employees, promotes from within, and is committed to diversity and equal opportunity employment. We participate in E-Verify to confirm employment eligibility.