Part-Time Front Desk & Admissions Associate – Fremont

Art of Problem Solving; Fremont (CA); On-site; USD 33,000 - 36,000; Part time

Benefits offered by this job

Paid Sick Leave

401(k) retirement plan with company m​

Employee discount on AoPS Academy

Job summary

AoPS Academy, a program of Art of Problem Solving, seeks a part-time Front Desk Associate for our Fremont, CA campus. This in-person summer role greets students and families, answers calls and emails, and supports campus operations while classes are in session.

Ideal candidate is tech-savvy, organized, and customer-service oriented, capable of managing calendars, data entry, and light cleaning; a positive, professional face for visitors; Monday-Thursday with some weekend hours, with potential

Qualifications

• Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred.
• Strong organizational and computer skills.
• Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage.
• Establish and maintain positive, effective working relationships with students, parents, staff, and the general public.
• Ability to work both independently and collaboratively.
• Maintain flexibility to effectively solve problems under pressure.
• Administrative and/or customer service experience.
• Proficiency with Google Workspace applications (Docs, Sheets, Calendar, etc.).
• Motivated to learn new technologies.
• Lift up to 25lbs.

Responsibilities

• Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member.
• Manage and respond to customer inquiries both by phone and email.
• Maintain multiple calendars, schedule meetings and ensure everything is up-to-date.
• Use internal database to generate reports and lists.
• Data entry.
• Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups.
• Organize and prepare classroom and office supplies.
• Supervise students between classes.
• Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area.
• Participate in occasional outreach/in-reach opportunities.
• Other duties as assigned.

Skills

Tech Savvy

CSR & CRM Experience

Prioritization

Communication

De-escalation instincts

Tools

Google Workspace

Job description

AoPS Academy, a program of Art of Problem Solving, seeks a part-time Front Desk Associate for our Fremont, CA campus. This in-person summer role greets students and families, answers calls and emails, and supports campus operations while classes are in session.

Ideal candidate is tech-savvy, organized, and customer-service oriented, capable of managing calendars, data entry, and light cleaning; a positive, professional face for visitors; Monday-Thursday with some weekend hours, with potential