Part-time Front Desk Admin

Main Street Therapy Partners; Bethesda (MD); On-site; USD 24,796 - 34,440; Part time

Benefits offered by this job

Competitive pay

Supportive work environment

Job summary

Mainstreet Therapy Partners in Bethesda is seeking a detail-oriented, tech-savvy Front Desk Admin to support the Office Manager and ensure smooth clinic operations. This part-time role focuses on precise front desk duties, accurate record-keeping, and a seamless patient experience.

You’ll leverage scheduling and EMR software, collaborate with a small team, and contribute to an organized, patient-centered environment at a long-standing therapist-owned clinic.

Qualifications

• Healthcare experience with patient care or customer service.
• Ability to quickly learn scheduling and EMR systems.
• Highly organized with attention to detail.

Responsibilities

• Execute precise front desk operations and ensure a seamless patient experience.
• Optimize daily workflows and maintain meticulously organized schedules.
• Provide expert-level customer service and address inquiries with accuracy.
• Maintain patient intake records and ensure complete documentation.
• Process payments (self-pay, co-pays, co-insurance) accurately.

Skills

Healthcare customer service

Tech-savvy

Organizational skills

Team player

Tools

Scheduling software

EMR software

Job description

Bethesda Physical Therapy seeks a highly detail-oriented, tech-savvy, and organized individual to serve as a key counterpart to our Office Manager, ensuring the smooth and efficient operation of our clinic.

This part-time Front Desk Admin position requires a passion for precision and a knack for leveraging technology to optimize clinic workflows. The ideal candidate thrives in a fast-paced environment and is dedicated to creating a positive and seamless patient experience while contributing to a well-organized and effectively run clinic.

What You’ll Do (Supporting the Office Manager):

• Execute precise front desk operations, ensuring a consistently positive and seamless patient experience.
• Contribute to the optimization of daily clinic workflows, maintaining meticulously organized schedules and efficient processes.
• Provide expert-level customer service, proactively addressing patient inquiries and resolving concerns with a high degree of accuracy and attention to detail.
• Maintain meticulous records of patient intake paperwork, ensuring all necessary documentation is complete and accurate prior to appointments.
• Process payments with precision, managing self-pay, co-pays, and co-insurance transactions with accuracy and efficiency.

What We’re Looking For:

• Healthcare experience in providing exceptional customer service with a demonstrated passion for patient care.
• Aptitude for technology and a demonstrated ability to quickly master new systems, including scheduling and EMR software.
• Exceptional organizational skills and an unwavering commitment to accuracy and detail in all tasks.
• A flexible and collaborative team player with a proven ability to contribute to a highly organized and efficient work environment.

Why Join Us?

• Competitive Pay
• A supportive and positive work environment

At Mainstreet Therapy Partners (Bethesda PT’s parent company), we’ve been enhancing lives through therapy for 35+ years. We’re therapist-owned, driven by excellence, and always evolving to be the best. If you’re ready to make an impact and contribute to a great team,