Part-Time Financial Aid Front Desk Associate

Tarrant County College District (TCCD); Fort Worth (TX); On-site; USD 16,000 - 18,000; Part time

Job summary

Tarrant County College District (TCCD) seeks a part-time Specialist I in Financial Aid at Trinity River Campus to serve as the primary receptionist for students. You will assist applicants with completing the financial aid process and help students understand how to receive aid.

The role emphasizes customer service, accurate recordkeeping, and collaboration with the Financial Aid Office. Working hours are afternoons/evenings, with some Saturdays scheduling as needed.

Qualifications

• High School diploma or GED required.
• 1 year of experience in supporting and serving customers required.
• Preferred: 1+ year in customer service in an office setting.
• Preferred: 1+ year in college/university setting related to Financial Aid operations.

Responsibilities

• Greets current and prospective students in the Financial Aid Office, directing requests and questions to the appropriate party.
• Provides financial aid application guidance to students, including the process once financial aid has been approved and distributed.
• Files financial aid records and reports, posts information to records, sorts and distributes mail, copies documents, answers telephone and performs similar duties.

Skills

Customer service

Interpersonal skills

Microsoft Office

Data entry

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Tarrant County College District (TCCD) seeks a part-time Specialist I in Financial Aid at Trinity River Campus to serve as the primary receptionist for students. You will assist applicants with completing the financial aid process and help students understand how to receive aid.

The role emphasizes customer service, accurate recordkeeping, and collaboration with the Financial Aid Office. Working hours are afternoons/evenings, with some Saturdays scheduling as needed.