Part-Time Financial Aid Assistant — Student Services

Cecil College; Bay View (MD); On-site; USD 21,000 - 26,000; Part time

Job summary

Cecil College is seeking an Office Assistant in the Financial Aid Office to greet students and families, answer inquiries about the aid process, and help maintain accurate student records. This role includes clerical duties, appointment scheduling, and discreet handling of confidential information.

Position supports staff during peak processing periods and provides opportunities to expand knowledge through online and on-campus trainings, with a schedule of 25 hours per week and on-site work.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to maintain confidentiality with discretion.
• Proficient with student databases and standard office software.
• Strong verbal and written communication skills.

Responsibilities

• Greets students and families and answers inquiries related to the financial aid process and status of records.
• Provides clerical support: answer phones, relay messages, schedule appointments, digital imaging/file creation.
• Assist staff during peak processing; respond to inquiries from enrolled, prospective, and former students about financial aid programs and benefits.
• Manage mail and log confidential documents to support timely aid processing; maintain confidentiality and follow regulations.
• Increase knowledge through online and on-campus training; perform other duties as assigned.

Skills

Teamwork

Multi-tasking

Written communication

Verbal communication

Attention to detail

Database skills

Education

High school diploma

Associate’s degree preferred

Job description

Cecil College is seeking an Office Assistant in the Financial Aid Office to greet students and families, answer inquiries about the aid process, and help maintain accurate student records. This role includes clerical duties, appointment scheduling, and discreet handling of confidential information.

Position supports staff during peak processing periods and provides opportunities to expand knowledge through online and on-campus trainings, with a schedule of 25 hours per week and on-site work.