Part-Time Eyecare Lead & Patient Service Coach

Pearle Vision; Maryland; On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Bonus plan

Health care

Employee discounts

Job summary

Pearle Vision is seeking a Lead Eyecare Advisor for a part-time role in Maryland. You will deliver exceptional patient service, greet visitors, schedule visits, and support the Optometry team. The role emphasizes accuracy, teamwork and friendly communication.

We offer a competitive bonus/commission plan and a broad benefits package including health care and employee discounts. Requirements include a High School Diploma, at least one year of experience, strong math, sales and interpersonal

Qualifications

• High School Diploma or equivalent
• 1 Year Experience
• Strong communicator and listener
• Strong interpersonal skills
• Strong basic math skills
• Sales skills
• Knowledge of office merchandise
• Familiarity with computers and calculators
• Strong organizational skills

Responsibilities

• Coaches Optometric Technicians through Op-Tech Training Manual and insurance process.
• Cooperates with coworkers and participates in group efforts.
• Takes independent action when needed; suggests improvements; resolves problems.
• Forecasts staffing and scheduling needs; adjusts staffing to patient volume.
• Greets patients and schedules visits efficiently.
• Explains required paperwork, tests, products and services and timelines to patients.
• Reviews patient information carefully and tracks down answers when needed.
• Performs pre-examination testing with accuracy and explains measurements to patients.
• Provides coaching on contact lens care and handling.
• Maintains and disinfects contact lens inventory; supports Optometrist as needed.
• Handles scheduling procedures and computer operations.
• Files patient records in an organized manner.
• Places contact lens orders and processes shipments; submits invoices.
• Operates cashier terminal when required.
• Keeps the office area clean, organized and professional.
• Notes safety opportunities and communicates with supervising Doctor/Retail.

Skills

Strong communicator and listener

Strong interpersonal skills

Strong basic math skills

Sales skills

Knowledge of office merchandise

Familiarity with computers and Calcula

Strong organizational skills

Job description

Pearle Vision is seeking a Lead Eyecare Advisor for a part-time role in Maryland. You will deliver exceptional patient service, greet visitors, schedule visits, and support the Optometry team. The role emphasizes accuracy, teamwork and friendly communication.

We offer a competitive bonus/commission plan and a broad benefits package including health care and employee discounts. Requirements include a High School Diploma, at least one year of experience, strong math, sales and interpersonal