Part-Time EyeCare Advisor — Elevate Vision Experience

LensCrafters; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Bonus/commission plan

Job summary

LensCrafters is seeking an EyeCare Advisor (Part-Time) to deliver the LensCrafters Experience in our Austin store. You will greet customers, explain services, and support the patient journey from front desk to optometry coordination.

You will use your fashion sense, product knowledge, and strong communication to assist customers with frames, lenses, and exams while maintaining accuracy and HIPAA compliance.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization skills.
• Sales skills.
• Strong basic math skills.
• Knowledge of office and store merchandise.

Responsibilities

• Greets customers without delay (within 30 seconds).
• Promptly answers the telephone (3 rings) in a friendly and courteous manner.
• Explains all required paperwork, tests, products and services.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.

Skills

Customer service

Fashion trends

Communication

Problem solving

Cash register

Organization

Sales skills

Math skills

Store merchandise knowledge

Team player

Education

High School diploma or equivalent

Tools

POS system

Computers

Calculators

Job description

LensCrafters is seeking an EyeCare Advisor (Part-Time) to deliver the LensCrafters Experience in our Austin store. You will greet customers, explain services, and support the patient journey from front desk to optometry coordination.

You will use your fashion sense, product knowledge, and strong communication to assist customers with frames, lenses, and exams while maintaining accuracy and HIPAA compliance.