Part-Time Event Operations & Guest Services Assistant

Wake Forest University; United States; On-site; USD 21,000 - 28,000; Part time

Job summary

Wake Forest University is seeking a part-time operations assistant to help oversee venue operations at The Barn. The role involves servicing guests, assisting with event setup and breakdown, and coordinating with vendors to ensure smooth functions.

The position requires a high school diploma, excellent customer service, and the ability to work varied shifts, including weekends and holidays. Physical tasks include lifting up to 50 pounds and standing for long periods.

Qualifications

• High School diploma or equivalent required.
• Excellent customer service skills essential.
• Ability to communicate with people at all levels and from diverse backgrounds.
• Versatility and flexibility to adapt to changing priorities.
• Professional appearance and demeanor required.

Responsibilities

• Provide exceptional service to guests in a friendly, efficient manner.
• Review and implement requirements in Banquet Event Order (BEO) forms.
• Assist with setup and breakdown of event facilities (lifting, moving, arranging tables/chairs).
• Store equipment neatly and refresh function areas during events.
• Assist with vendor/consultant relationships and monitor deliveries.
• Inspect and report maintenance issues and ensure policy compliance.

Skills

Customer service

Communication

Professional demeanor

Flexible/adaptable

Team collaboration

Education

High School diploma or equivalent

Job description

Wake Forest University is seeking a part-time operations assistant to help oversee venue operations at The Barn. The role involves servicing guests, assisting with event setup and breakdown, and coordinating with vendors to ensure smooth functions.

The position requires a high school diploma, excellent customer service, and the ability to work varied shifts, including weekends and holidays. Physical tasks include lifting up to 50 pounds and standing for long periods.