Part-Time Event Data & SwitchBase Specialist

Utah State University; Logan (UT); On-site; USD 19,000 - 22,000; Part time

Job summary

Utah State University’s Venue Services is seeking a part-time student to serve as the primary event database specialist, managing SwitchBase and supporting campus event operations.

You'll update data, assist with Phase II implementation, provide on-site support, and help train users across campus. The role emphasizes adaptability, strong communication, and customer service in a fast-paced environment at USU in Logan.

Qualifications

• Current USU student or eligible campus employee.
• Experience with digital tools, databases, or online platforms.
• Demonstrated ability to learn and adapt to new software systems quickly.
• Proficiency with Microsoft Office Suite, especially Microsoft Excel and Microsoft Outlook.
• SwitchBase Certification preferred.
• Experience creating training materials or documentation.
• Experience in administrative, operations, or event support environments.
• Experience providing technical support or peer training.
• Experience working with CourseDog, an event scheduling software.

Responsibilities

• Regularly update the Venue Services event database software, currently SwitchBase, under established processes and procedures.
• Assist with the Phase II implementation of SwitchBase across Office of Events venues by supporting data entry, system updates, quality checks, and other implementation tasks as directed.
• Provide onsite event support using SwitchBase, including monitoring event activity, documenting issues, and assisting with the tracking of operational requests as needed.
• Assist with developing and providing training materials and training sessions for users across campus.
• Support communication and relationship-building with third-party contacts and USU service partners.
• Assist in managing lost & found inventory and maintaining accurate records.
• Follow up with work orders and communicate updates as needed.
• Assist other Office Assistants with estimate and billing responsibilities as needed.
• Work evening, weekend, and holiday hours as needed

Skills

Current USU student

Digital tools experience

Software adaptation

MS Office Excel

MS Outlook

Tools

SwitchBase

CourseDog

Job description

Utah State University’s Venue Services is seeking a part-time student to serve as the primary event database specialist, managing SwitchBase and supporting campus event operations.

You'll update data, assist with Phase II implementation, provide on-site support, and help train users across campus. The role emphasizes adaptability, strong communication, and customer service in a fast-paced environment at USU in Logan.