Part-Time Enrollment Coach

Wayland Baptist University Inc; Tucson, Northern (AZ, KY); Hybrid; USD 25,000 - 34,000; Part time

Job summary

Wayland Baptist University – Arizona Campus, Tucson seeks an Enrollment Coach to convert prospective students into enrolled ones through high-quality outreach, events, and information sessions. This part-time role emphasizes strong customer service, communication, and professionalism across virtual and in-person interactions.

The Enrollment Coach will focus on the Tucson market, collaborate with fellow coaches, present to groups and individuals, and travel to schools and fairs to drive

Qualifications

• Bachelor’s degree in a related field preferred.
• Experience in higher education admissions preferred.
• Commitment to Christian higher education and to Wayland Baptist University mission.

Responsibilities

• Recruit Tucson-area students and partners within a 50-mile radius.
• Convert applicants to enrolled students by building relationships and guiding admissions.
• Provide information on admission requirements, financial aid programs, scholarships, student life, and other aspects of Wayland to prospective students and families via counter, phone, email or events.
• Process transcripts, financial aid & scholarship paperwork, and manage verification letters.
• Assist with planning, setup, and execution of biannual graduation ceremonies.
• Travel occasionally for recruitment events and campus fairs.
• Deliver recruitment presentations to groups and individuals on and off campus.
• Coordinate with prospective students, families, alumni, and university staff.
• Support enrollment services by assisting in developing recruitment projects.

Skills

Customer service

Communication

Relationship building

Public speaking

Organizational skills

Team player

Scheduling tours

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

Outlook

Job description

LOCATION: Wayland Baptist University – Arizona Campus: Tucson

POSITION CLASSIFICATION: Non-Exempt; Part Time

POSITIONS SUPERVISED: None

GENERAL RESPONSIBILITIES: The Enrollment Coach represents Wayland to prospective students and organizations and works to convert prospective students into enrolled students. The successful admissions counselor exhibits superior customer service and communication skills as well as professionalism throughout daily interactions and communications with prospective students including phone calls, emails, text messages, campus tours and events, and information sessions held both virtually and in-person.

SPECIFIC TASKS AND DUTIES:

Student Accounts Advising Duties:

• At all times conducts him/herself with integrity and honesty and in a manner consistent with the mission of the university
• Focuses primarily on the Tucson area recruiting market (50-mile radius)
• Collaborates with other Enrollment Coaches to set and assess goals for strategic recruitment efforts
• Works to convert applicants to the Arizona campus into enrolled students by building relationships and supporting students in submitting required documentation for admittance
• Responsible for counseling, problem-solving and providing accurate information regarding admission requirements, financial aid programs, scholarship eligibility, student life, and other aspects of Wayland to prospective students and their families via multiple venues including counter, call center and email.
• Processes transcripts, financial aid & scholarship paperwork, registers/withdraws students, generates, maintains and distributes transcripts and letters of verification as well as other paperwork and/or processes within the enrollment services units.
• Assists home offices with processing and refining processes as needed
• Travels occasionally throughout the market area conducting and/or hosting high school, community college, and partnership fairs/visits and other activities intended to drive student engagement
• Makes recruitment presentations to both groups and individuals on and off campus
• Effectively communicates with a wide array of university constituencies including current students, prospective students, parents of both current and prospective students, alumni, trustees, and other university departments
• Schedules and performs campus tours of the campus to prospective students, parents, and faculty
• Stays current on recruiting trends and efforts including maintaining a high level of working knowledge of university information, organization, opportunities and policies
• Attends and assists in the implementation of preview events and early registration events
• Supervises/completes recruitment projects as assigned by the supervisor
• Assists parents and students with enrollment-related issues as appropriate
• Assist with planning, setup, and execution of biannual graduation ceremonies.

The above statements are not a complete list of all responsibilities and duties performed by employees in this job. Employee may perform other related duties as assigned by the Assistant Executive Director/Campus Dean.

MINIMUM QUALIFICATIONS:

Education, Certification and License:

Bachelor’s Degree in a related field is preferred.

Experience and Knowledge:

• Experience in higher education with a focus in admissions work is preferred.

Skills and Abilities:

• A commitment to Christian higher education in agreement with the purposes and philosophy promoted by the Baptist General Convention of Texas and WaylandBaptist University
• Punctuality, dependability, integrity, honesty and loyalty
• Ability to present a positive attitude toward other officepersonnel, students and their families, and faculty and staff members
• Effective oral and written communication skills
• Outstanding planning, organizational, and problem-solving skills as well as meticulous attention to detail
• Proficient inMicrosoft Word, Excel, and Outlook
• Strong initiative and ability to work independently toward enrollment goals as well as ability to accept direction
• Ability to work collaboratively as a member of a team

Physical Demands:

• Frequently stand and walk;
• Frequently flex upper trunk forward while sitting or standing;
• Frequently lift up to 10 pounds and occasionally lift up to 25 pounds;
• Frequently carry up to 10 pounds and occasionally carry up to 25 pounds;
• Occasionally push or pull objects;
• Occasionally flex upper trunk forward at the waist and partially flex at the knees;
• Frequently reach at or below should height, and occasionally reach above shoulder height

CONDITIONS OF EMPLOYMENT:

Employment is subject to an introductory period to monitor employee performance. If hired, the prospective employee must present documentation within three (3) days of hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Employee must be able and willing to travel. Must be able to operate a licensed motor vehicle and possess a valid state driver’s license or have access to reliable transportation. Must have and maintain a satisfactory driver’s record.

Wayland Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.

Wayland Baptist University does not illegally discriminate on the basis of race, color, national or ethnic origin, age or disability in admissions or in the administration of its educational policies, programs and activities. Under federal law, the University may discriminate on the basis of religion in order to fulfill its purposes. In compliance with Title IX of the Education Amendments of 1972, the University does not illegally discriminate on the basis of sex in the administration of educational policies, programs and activities.