Part-Time Emergency Communications Dispatcher

Wake Forest University; North Carolina; On-site; USD 25,000 - 30,000; Part time

Job summary

Wake Forest University in Winston-Salem, NC is seeking a Part-time Communications Officer I for the University Police to operate its communications center. The role requires flexibility across days, nights, weekends and holidays and involves dispatching calls, monitoring radio channels, and supporting emergency response.

The ideal candidate has strong customer service and communication skills, proficiency with Microsoft Office and Google Suites, and the ability to work in a fast-paced,

Qualifications

• High school diploma or GED with 3 years of related experience or an equivalent combination of education and experience.
• Must be a United States citizen.
• Excellent customer service, interpersonal, communication, and time management skills.
• Proficiency with the operation of multiple line telephones and multi-channel radio equipment.
• Proficiency in Microsoft Office, Google Suites, the internet, and other relevant software.
• Must pass a criminal background investigation, psychological screening, drug screening and a medical evaluation by a licensed physician.
• Ability to meet the University’s automobile insurance requirements.
• Must be able to work nights, weekends, holidays, and special events as needed.

Responsibilities

• Operates the department’s radio communications system and dispatches all calls for assistance to officers properly and professionally.
• Responds to emergency situations which may involve contacting external agencies.
• Must have excellent hearing and clear speech; records all events and activities during each shift in the CAD system.
• All other duties as assigned.

Skills

Customer service

Interpersonal skills

Verbal communication

Time management

Typing speed

Education

High school diploma or GED

Tools

Microsoft Office

Google Suites

Radio equipment operation

Job description

Wake Forest University in Winston-Salem, NC is seeking a Part-time Communications Officer I for the University Police to operate its communications center. The role requires flexibility across days, nights, weekends and holidays and involves dispatching calls, monitoring radio channels, and supporting emergency response.

The ideal candidate has strong customer service and communication skills, proficiency with Microsoft Office and Google Suites, and the ability to work in a fast-paced,